Cigna terminated its contractual relationship with Salem Radiology effective May 10th, 2017 because we were unable to agree to the unfavorable terms offered by Cigna’s network partner, Evicore. Evicore is an organization Cigna and other health insurers contract with to perform prior authorizations for various procedures and services, which includes radiology.
Salem Radiology is uncertain why Cigna chose to abruptly terminate its long standing provider relationship with Salem Radiology when other major health insurers in the local market have identified a way to utilize Evicore services while still maintaining in-network agreements with providers like Salem Radiology.
Salem Radiology remains open to resolving this contractual dispute with Cigna and we appreciate your patience as well as you being a patient. If you like the quality difference offered by SRC and would like to express your support as a member subscriber you can contact the Cigna customer service phone number listed on the back of your member identification card or the employee benefits representative within your employer’s human resources department.